Physical stores maintain relevance amid e-commerce surge, study finds

e-commerce internet shopping

Source: Hannes Edinger via Pixabay

A recent study by Forrester highlights a significant projected growth in global e-commerce, expecting online sales to reach $6.8 trillion by 2028, capturing 24 percent of worldwide retail. Despite this surge, $21.9 trillion of the anticipated $28.7 trillion in total retail sales will still occur offline, underscoring the undiminished importance ...

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