All Right to repair articles

  • A man holding repaired pants by Patagonia
    Article

    Care & Repair as a tool for more sustainability, durability and customer loyalty

    2024-10-21T15:37:00Z

    For a long time, product repair was not part of the service offering of many brands. But this has changed dramatically. It has also proven to be an excellent customer loyalty tool. Learn how different brand approaches lead to success.

  • EU - Guillaume Perigois - unsplash
    Article

    The EU’s new right to repair

    2024-05-12T17:19:00Z

    On April 23, after about two years of negotiation, the EU adopted a directive establishing common rules for the right to repair. Member states must be compliant with the directive within 24 months of its entry into force. The rules relate to the New Consumer Agenda and the Circular Economy ...